Job Openings

1.Educational Background.

– Bachelor’s degree in Business Administration,Operations Management, or a related field.I.e Hospitality Management
– Master’s degree or MBA is preferred.

2.Professional Experience

– Minimum of 5-7 years of experience in operations management, preferably within the cleaning services or facilities management industry.
– Proven track record of managing large teams and multiple projects simultaneously.
– Experience in budget management, cost control, and resource allocation.

3.Technical Skills

– Strong understanding of cleaning industry standards, practices, and regulations.
– Proficiency in operations management software and tools.
– Familiarity with health and safety regulations relevant to the cleaning industry.
– Knowledge of quality assurance and control methodologies.

4.Leadership Skills

– Excellent leadership skills with the ability to motivate and guide teams.
– Strong decision-making and problem-solving abilities.
– Ability to develop and implement strategic plans to improve operational efficiency.

5.Communication Skills

– Exceptional verbal and written communication skills.
– Ability to interact effectively with clients, staff, and stakeholders at all levels.
– Proficiency in report writing and presentation skills.

6.Analytical Skills

– Strong analytical skills with the ability to interpret data and make data-driven decisions.
– Experience in performance metrics and KPI development.

7.Customer Service Orientation

– Strong focus on customer satisfaction and service quality.
– Ability to handle client inquiries and complaints effectively.

8.Project Management Skills

– Proven ability to manage projects from inception to completion.
– Experience in process improvement methodologies (e.g., Lean, Six Sigma).

9.Adaptability and Flexibility

– Ability to adapt to changing environments and priorities.
– Willingness to travel as needed to oversee operations in different locations.

10.Certifications (Optional)

– Relevant certifications in operations management, project management, or cleaning industry standards (e.g., OSHA,NEMA)

11.Conclusion

The Head of Operations is a critical role that requires a blend of leadership, operational expertise, and industry knowledge. Candidates should be prepared to demonstrate their experience and skills in managing operations effectively while ensuring high standards of service delivery in the cleaning

12.Application Submission.

Candidates who meet the qualifications are encouraged to submit their applications by visiting our online web portal at [ www.kamtix.co.ke/Careers] (http://www.kamtix.co.ke/Careers ). Please note that email applications will not be accepted.